Refund Policy

Refund Policy

At Flightaware, your satisfaction is our top priority. We are committed to providing a simple and transparent return process.

Standard Return and Refund Policy

We happily accept returns and exchanges on most items within 30 days of purchase. We prefer items to be unused, in their original packaging, with all tags and hangtags intact. For pre-owned items, please ensure they still have their original packaging, tags, and hangtags.

To initiate a return or exchange, please complete the Return Request Form. Once submitted, we will issue an RMA (Return Merchandise Authorization) number, which is essential for a smooth return process. An RMA number is required for every return.

Special Policy for Down Silk Quilts

Due to their luxurious nature, down silk quilts can only be returned due to quality issues. However, we are happy to exchange for a different size within 30 days of purchase, provided the item is unused and in its original packaging.

To request a size exchange or discuss any quality issues, please contact us at Support@flightaware.club.

How to Initiate a Return

Fill out our Return Request Form. A member of our team will contact you within 1-2 business days to guide you through the next steps.

Refunds

Once we receive and inspect your returned item, please allow up to 14 business days for processing. Refunds will be issued to your original payment method.

Need help?

If you have any questions about our returns policy, please feel free to contact us at Support@flightaware.club. Our team is dedicated to ensuring you have a smooth and satisfying shopping experience.